Support Topic
Device Type: Apple

Tasks

Note: Videos are best viewed on a desktop computer.

 

  1. (Conventional / Former Mobile Merchant and SVMobile Users Only)
    How to order shelf tags:

     

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  2. (Conventional / Former Mobile Merchant and SVMobile Users Only)
    How to perform a RSVP shelf label audit:

     

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  3. (Conventional / Former Mobile Merchant and SVMobile Users Only)

    What are purchase flags and why should I turn a purchase flag off or on?:
    • How to set purchase flags on/off in an Item Maintenance batch:
    • How to submit an Item Maintenance batch:

     

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  4. (Conventional / Former Mobile Merchant and SVMobile CRIP Users Only)
    How to create an Item Maintenance batch to change Crip retails:
    • Review of the most used Crip price change options:
    • How to change a Crip retail using a price or floating margin:
    • How to change a Crip retail using a price that sets a margin which will automatically adjust the retail when the list cost changes:
    • How to enter a Crip retail using a price with a start date with (or without) an end date:
    • How to submit an Item Maintenance batch:

     

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  5. (Conventional / Former Mobile Merchant and SVMobile CRIP Users Only)
    How to create an Item Maintenance batch to delete Crip retails:
    • Review of the delete Crip options:
    • How to delete a Crip retail:
    • How to submit an Item Maintenance batch:

     

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  6. (Conventional / Former Mobile Merchant and SVMobile Users Only)
    What are invoice department overrides and why would I want to permanently change an invoice department on an item?:
    • How to new department number to the selection of invoice departments:
    • How to set an item permanently to a different invoice department:
    • How to submit an Item Maintenance batch:

     

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  7. (Conventional / Former Mobile Merchant and SVMobile Users Only)
    How to inquire the reclaim status of an item by item code or UPC:
    • How to receive an email list of items scanned for reclaim inquiry:

     

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  8. (Natural / UNFI Users Only)
    How to enter and submit a Claim:

     

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